Remove any loose dirt on your Feelgrounds with a brush or cloth. Make sure to choose a brush with soft bristles to not cause any damage. Moisten the clean brush with water. Shake the bottle and spray some product onto the brush or directly onto your Feelgrounds. Then gently scrub the surface until plenty of foam is produced. To avoid color differences after drying, always treat the entire surface of both shoes. Remove any excess foam with a cloth. Repeat the application if necessary. Once your Feelgrounds are clean, let them dry at room temperature for 24 hours.
Shipping & Returns
We ship from Germany, Europe.
Please be aware that your order might be subject to import taxes and duties. These charges are issued by your country's national import office and are not controlled by Feelgrounds. You may be asked to pay these once your order arrives in your country.
United States: Orders below $800 USD are exempt from any import charges.
Australia: Orders below $1000 AUD are exempt from any import charges.
Canada: All orders will be subject to import taxes and duties.
Other countries: If you are in doubt please consult your country's customs office website for further information.
Returns (refund or exchange)
If you are not 100% satisfied, you can return your item(s) to one of our return warehouses for a refund or an exchange within 30 days of receiving your order. We currently offer return addresses in the United States (Florida), Canada (Ontario), and Australia (Western Australia). The items have to be unworn/unused to be eligible for a return.
You will be responsible for the cost of your return. We are currently working on a solution regarding this issue.