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Sizing

How do I find my perfect size?

I’m still unsure what’s my perfect size. What can I do?

If I am usually wearing a half size, what size should I get?

Returns / Exchange

What is your return/exchange policy?

General / Barefoot Shoes

I’m new to barefoot shoes. What do I have to consider?

Do I need arch support?

Are your shoes unisex or do you differentiate between Women’s and Men’s shoes?

I have more questions. How can I get in contact with you?

Sustainability / Environment / Working Conditions

What are the working conditions during production?

Are Feelgrounds vegan?

Are Feelgrounds environmentally friendly?

Cleaning

How do I keep my shoes clean?

Are Feelgrounds machine washable?

Shipping / Customs

Do you ship to my country? How much is shipping?

How can I track my order?

I live in the EU (European Union) - Do I have to pay customs?

I live in the US (United States) - Do I have to pay customs?

I live in Australia - Do I have to pay customs?

I live in Canada - Do I have to pay customs?

I don't live in one of the listed countries above - Do I have to pay customs?

What if I refuse to pay customs?

More questions?

Reach out to us.

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